Privacy policy

At Kiinara, we respect and are committed to protecting the privacy and security of our customers and website visitors.

When you shop with us or interact with our website, we may collect basic information such as your name, contact details, delivery address, order details, preferences, and website activity. This information is used to process and fulfil your orders, communicate with you, provide customer support, and improve our products and services.

We do not store your credit/debit card numbers, banking details, or other sensitive payment information. Payments are processed securely through our authorised payment partners.

Our website may use cookies, session storage, and similar technologies to improve your browsing experience, remember preferences, analyse website usage, and enhance our services.

We do not sell or share your personal information with third parties for their own purposes. Information may be shared only with trusted service providers, such as payment, shipping, technology, and marketing partners, when necessary to provide our services.

With your consent, we may also send you promotional emails, WhatsApp messages, or other marketing communications. You may opt out of marketing communications at any time.

Kiinara may update this Privacy Policy from time to time. Any changes will be reflected on this page.

By using our website, you agree to the terms of this Security & Privacy Policy. If you do not agree with this policy, please discontinue use of the website.